For Ages 21+

cbaji's Responsible Gambling

cbaji believes gambling should be a source of enjoyment, not a burden. Know your limits, stay aware, and seek support when you need it.

For ages 21 and above only

Why Responsible Gambling Matters

cbaji believes online betting and casino games are enjoyable only when played in a controlled and informed way. The well-being and safety of every player on our platform is our top priority. Betting is a form of entertainment — it is not an alternative source of income, and that is worth keeping in mind.

Our terms and conditions clearly state that cbaji is for individuals aged 21 and above only. Age verification is mandatory when opening an account. Minors are not permitted to use this platform under any circumstances.

If you ever feel that gambling is affecting your daily life, family, or financial situation, do not hesitate to use cbaji's support services. Our 24/7 live chat and email support are available in Bengali — reach out at any time.

Our privacy policy ensures that your personal information and any request related to self-exclusion or limit-setting is kept completely confidential. Do not hesitate to share your information — we are here for you.

Tools to Keep Yourself in Control

cbaji helps players manage their own gambling habits. Contact our support team to activate any of the options below.

Deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. If the limit is reached, further deposits will be blocked automatically.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a set period. Once the limit is reached, the account will be temporarily locked.

Session Time Limit

Set how long you want to play in one session. When time is up, a reminder will appear and the session will end.

Cool-Off

Temporarily suspend your account for 7 to 30 days. Logging in or making a deposit will not be possible during this period.

Self-Exclusion

If you want to step away from gambling for the long term, apply for self-exclusion. The account will be permanently closed and cannot be reactivated.

Reality Check

A pop-up will appear at set intervals to show how long you have been playing and how much you have spent — helping you stay aware.

To activate or change any tool, contact us via 24/7 live chat or email. We respond in both Bengali and English.

Warning Signs

If you notice any of the following feelings or behaviours in yourself, consider taking a break and seeking support.

Feeling the urge to keep playing to try to win back lost money
Depositing beyond the budget you set aside for gambling
Hiding your gambling from family or friends
Feeling restless or irritable when trying to stop gambling
Placing bets with borrowed money or money that belongs to someone else
Neglecting work, studies, or daily responsibilities to spend time gambling
Using gambling as a way to cope with stress or depression

cbaji's Commitment

No account will be approved for anyone under 21
Self-exclusion requests will be processed as quickly as possible
Deposit and session limit requests will be handled without delay
All information related to responsible gambling will remain confidential
Players in difficulty will be actively directed toward professional support
No advertisements or bonus promotions will be shown where there is potential risk

Ask Yourself

How much time did you spend gambling last week — was it planned?

Have you made any deposits beyond your budget?

Has anyone in your family expressed concern about your gambling habits?

After a loss, have you felt the urge to increase your bet and play again?

If the answer to any of the above questions is "yes", speak with the cbaji support team or seek help from a professional counsellor.

Where to Find Support

Acknowledging a problem is not a sign of weakness — it takes courage. Seeking support from the sources below is completely normal and confidential.

cbaji Live Chat

Available 24/7. Talk to us directly in Bengali — set limits or apply for self-exclusion.

Email Support

24/7 email support is available in Bengali and English. This channel is convenient for confidential requests.

Family and Friends

Talk openly with trusted family members or close friends. Their support plays a major role on the path to recovery.

Professional Counsellors

Seeing a mental health professional or addiction counsellor provides the highest level of support. Both government and private services are available in Bangladesh.

Some Core Principles of Mindful Gambling

Before coming to cbaji, set a budget for yourself — an amount you can afford to lose without affecting your household. Never deposit beyond this budget. Betting is not a way to earn money; it is a form of entertainment, and losing is part of that.

Do not sit and play for long stretches without a break. Take a break once every hour, get up and walk around, drink some water. Our session limit and reality check features will remind you to do this.

Avoid placing bets while under the influence of alcohol or any other substance — your ability to make decisions is reduced in that state and the risk of harm increases. Similarly, it is better not to bet when you are stressed or angry.

Our FAQ section has detailed information on responsible gambling, deposit limits, and self-exclusion. If you have any questions, contact our support team directly.

Remember — the outcome of every game is completely random and no strategy or "system" can guarantee a win. Placing larger bets to recover previous losses often leads to even greater losses.

FAQ — Responsible Gambling

You must be at least 21 years old to open an account at cbaji and take part in any betting or casino activity. Age verification is required during registration, and no account is approved for anyone under 21.

Self-exclusion is a long-term decision. Once a self-exclusion request is accepted, the account is permanently closed and cannot be reactivated. We respect this decision and treat it as the strongest step toward safer gambling.

Yes, a deposit limit takes effect as soon as the request is made. Lowering a limit is immediate; however, increasing a limit may be subject to a cooling-off period, which is part of our responsible gambling policy.

Your balance is kept safe during the cool-off period. Once the period ends, you can log in as normal to withdraw or resume playing. Logging in or making a deposit is not possible while the cool-off is active.

Talk to your family member directly and openly, and offer your support. Contact the cbaji support team and let us know the situation — we will help take the necessary steps. If needed, reach out to a professional family counsellor.

All bonus offers at cbaji are optional and not mandatory. No promotional messages are sent to any player who is under self-exclusion or a cool-off period. Full details on bonus terms and wagering requirements are listed on our terms and conditions page.