Privacy Policy

1. Introduction and Purpose of This Policy

cbaji ("we", "us" or "the platform") places the highest priority on the privacy and protection of its users' personal information. This Privacy Policy ("Policy") describes what information we collect when you use the cbajicasino.cam website, how it is used and stored, and what rights you have over your information.

This policy applies to all cbaji services, including sports betting, casino games, live casino, and all account management activities. By using the cbaji platform or creating an account, you agree to the terms of this policy. To learn about the general terms governing our services, please read the Terms and Conditions.

2. What Information We Collect

cbaji collects user information in various ways. The information collected falls into the following categories:

2.1 Registration and Identity Information

• Full name and date of birth
• Valid email address and mobile number
• National ID card or passport documents (for identity verification)
• Bank or mobile financial service account details (for payment processing)

2.2 Transaction Information

• Records of deposit and withdrawal transactions
• Bonus claim and wagering activity history
• Type of payment method used (bKash, Nagad, Rocket or bank transfer)

2.3 Technical and Usage Information

• IP address and device type
• Browser version and operating system
• Session duration, click patterns and page views
• Information collected from cookies and similar tracking technologies

3. Purpose of Data Collection

cbaji uses the information collected only for specific and legitimate purposes. These include:

• Creating, verifying and managing accounts
• Processing deposit and withdrawal transactions securely
• Correctly delivering bonuses, promotions and VIP benefits
• Preventing fraud, money laundering and unauthorised access
• Running customer support services
• Improving platform performance and resolving technical issues
• Meeting legal obligations and assisting with dispute resolution

cbaji never sells your information to third parties. Details on information sharing are provided in Section 5 below.

4. Cookie Policy

When you visit the cbaji website, cookies may be placed in your browser. Cookies are small text files stored on your device that help the website remember your previous activity.

4.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login status and ensure security.
• Functional Cookies: Store language preferences and personalised settings.
• Analytics Cookies: Collect statistical data to understand how the platform is used.

You can disable cookies from your browser settings, though this may limit some website functionality.

5. Information Sharing with Third Parties

cbaji may share your information with third parties in limited circumstances and for specific purposes. These circumstances are as follows:

5.1 Service Provider Partners

cbaji uses trusted third-party services for payment processing, identity verification and technical support. These partners receive only the amount of information necessary to complete the specific task, and they have no right to use this information for their own purposes.

5.2 Legal Obligations

cbaji may be required to provide relevant information in response to a legal directive, court order or a legitimate request from a government authority.

5.3 Fraud Prevention

To maintain platform security and protect other users, limited information may be shared with security specialists where necessary.

6. Data Security Measures

cbaji applies industry-standard technical and administrative measures to protect your personal information. These include:

• Securing data transmission through SSL (Secure Socket Layer) encryption
• Restricted access controls — only authorised personnel can access sensitive information
• Regular security audits and vulnerability assessments
• Data backup and disaster recovery planning
• Two-Factor Authentication option

It is not possible to guarantee that data transmission over the internet is completely secure, but cbaji takes every precaution. If you notice any suspicious activity, contact our support team immediately.

7. Data Retention Period

cbaji retains your information for as long as your account is active and for as long as necessary to provide the service. After an account is closed, information may still be retained for the following reasons:

• Meeting legal and regulatory obligations
• Preserving evidence for potential dispute resolution
• Preventing fraud and maintaining security logs

When information is no longer required to be retained under applicable law, cbaji deletes or anonymises it securely.

8. User Rights

cbaji recognises and is committed to fulfilling the following data-related rights for its users:

8.1 Right to Access Information

You may request a copy of the personal information stored in your account at any time. This request can be made by email to the cbaji support team.

8.2 Right to Correct Information

If your account contains any incorrect or incomplete information, you may request that it be corrected. Some information can be changed directly from account settings; in other cases, identity verification may be required.

8.3 Right to Close Your Account

You may request to close your cbaji account at any time. Even after closure, some information may be retained for a specified period under legal obligations, as mentioned in Section 7.

8.4 Right to Opt Out of Marketing Communications

You may unsubscribe from promotional emails or SMS at any time. This will not stop essential account-related notifications from being sent.

9. Protection of Minors

The cbaji platform operates strictly for users aged 21 and above. cbaji does not intentionally collect any information from anyone under the age of 21. Age verification is mandatory during registration. If we become aware that a minor has created an account, that account and its associated information will be deleted immediately. To learn more about responsible gambling habits and the protection of minors, visit the Responsible Gaming page.

10. International Data Transfers

In some cases, information may be stored or processed outside Bangladesh to deliver cbaji's services. Where this occurs, we ensure that the recipient country or organisation has adequate data protection measures in place and that the protection standards described in this policy are maintained.

11. Changes to This Policy

cbaji reserves the right to update this privacy policy from time to time. Users will be notified of any significant changes by email or through a platform notification. The date of the latest update will always be shown at the top of this page. Continued use of the platform after a revised policy is published will be considered your acceptance of the new policy.

12. Contact and Complaints

If you have any questions about this privacy policy, wish to request access to your information, or have a complaint, please contact the cbaji support team:

• Email: [email protected]
• 24/7 Live Chat: available directly at cbajicasino.cam

We aim to respond to any request within a maximum of 30 business days. For answers to general questions about cbaji, visit our FAQ section.